OTL log looks perfectly clean. What happened to ZoneAlarm? If you uninstalled it, please reinstall it. You can reinstall Firefox as well. Download Security Check from, and save it to your Desktop. • Double-click SecurityCheck.exe • Follow the onscreen instructions inside of the black box.

• A Notepad document should open automatically called checkup.txt; please post the contents of that document. NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me. Download • Double click on TFC.exe to run the program.

Sep 04, 2014  The freeware download presented here is called Temp File Cleaner.It’s a PC maintenance tool you might want to add to your dedicated toolkit. As you probably know, your computer requires regular maintenance to keep functioning fast and safe.

• Click on Start button to begin cleaning process. • TFC will close all running programs, and it may ask you to restart computer. Please run a free online scan with the • Disable your antivirus program • Tick the box next to YES, I accept the Terms of Use • Click Start • Accept any security warnings from your browser. • Check Scan archives • Click Start • ESET will then download updates for itself, install itself, and begin scanning your computer.

Please be patient as this can take some time. • When the scan completes, push List of found threats • Click on Export to text file, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. If Eset won't find any threats, it won't produce any log.

Here's the log: Results of screen317's Security Check version 0.99.7 Windows 7 (UAC is enabled) Internet Explorer 8 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Disabled! ESET Online Scanner v3 ZoneAlarm Antivirus ZoneAlarm Firewall ZoneAlarm Security WMI entry may not exist for antivirus; attempting automatic update. ``````````````````````````````` Anti-malware/Other Utilities Check: Malwarebytes' Anti-Malware Java(TM) 6 Update 26 Out of date Java installed! Adobe Flash Player 10.3.183.5 Adobe Reader X (10.1.0) Mozilla Thunderbird (5.0.) Thunderbird Out of Date! ```````````````````````````````` Process Check: objlist.exe by Laurent CheckPoint ZoneAlarm vsmon.exe CheckPoint ZoneAlarm zatray.exe ``````````End of Log```````````` Note: the other 2 programs found no threats and produced no logs. Code::OTL:Commands [purity] [emptytemp] [EMPTYFLASH] [CLEARALLRESTOREPOINTS] [Reboot] • Then click the Run Fix button at the top • Let the program run unhindered, reboot the PC when it is done • Post resulting log. Now, we'll remove all tools, we used during our cleaning process Clean up with OTL: • Double-click OTL.exe to start the program.

• Close all other programs apart from OTL as this step will require a reboot • On the OTL main screen, press the CLEANUP button • Say Yes to the prompt and then allow the program to reboot your computer. If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now. Make sure, Windows Updates are current. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately! Download, and install WOT (Web OF Trust):. It'll warn you (in most cases) about dangerous web sites.